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Privacy Policy

Privacy Policy Last updated: [DATE] This Privacy Policy explains how SimpLease (“we,” “us,” or “our”) collects, uses, shares, and protects information in connection with our website, application, and related services (collectively, the “Service”). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. 1. Who We Are SimpLease is a software-as-a-service platform that uses AI and automation to help business tenants review commercial leases and annual operating expense / CAM / property tax reconciliations. [Insert your legal entity name, address, and contact details here.] 2. Information We Collect We may collect the following categories of information: 2.1 Information You Provide Directly Account information: Name, email address, password, country, and other details you provide during sign-up or profile creation. Business information: Property names, reconciliation years, notes, and other business details you choose to enter. Documents you upload: Leases, reconciliation statements, and other files you upload to be analyzed. These may contain personal data (for example, names, signatures, contact details). Communications: Information you provide when you contact us for support or feedback. 2.2 Payment Information Payments for paid features are processed by third-party payment processors (such as Stripe). We do not store full credit card numbers on our own servers. We may receive limited information related to your payment status (e.g., success, failure, last four digits of card, billing country). 2.3 Automatically Collected Information When you use the Service, we may automatically collect: Log data: IP address, browser type, operating system, device information, referring URLs, pages viewed, and timestamps. Usage data: Actions taken in the app (e.g., uploads, analyses run, errors encountered). Cookies and similar technologies: We may use cookies or similar technologies to remember your preferences, maintain your session, and analyze usage. 3. How We Use Your Information We use the information we collect for the following purposes: To provide, operate, and maintain the Service To analyze uploaded documents (leases and reconciliations) and generate AI-powered outputs To process payments and manage billing To personalize your experience and remember your preferences To provide customer support and respond to inquiries To monitor and improve the Service, including troubleshooting, data analysis, testing, and research To detect, prevent, and address security and technical issues To comply with legal obligations, enforce our Terms of Service, and protect SimpLease and our users 4. Legal Bases for Processing (for users in the EEA/UK, if applicable) Where GDPR or similar laws apply, we process personal data based on one or more of the following legal bases: Contract: To provide the Service to you under our Terms of Service Legitimate interests: To operate and improve the Service, prevent abuse, and protect our legal rights Legal obligation: To comply with applicable laws and regulations Consent: Where required by law (for example, for certain marketing communications or cookies) 5. How We Share Information We do not sell your personal data. We may share information with: 5.1 Service Providers and Processors We may share information with third-party service providers that help us operate the Service, including: Cloud hosting and storage AI model providers Payment processors (e.g., Stripe) Analytics and logging tools Email and communication tools These service providers process data on our behalf and are obligated to protect it and use it only as instructed by us. 5.2 AI Model Providers To provide the core analysis features, we may send portions of your uploaded documents and other data to third-party AI model providers (such as Google or similar vendors), under appropriate agreements and safeguards, to generate Outputs. These providers act as our processors and do not own your User Content. 5.3 Business Transfers If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction as permitted by law, subject to appropriate protections. 5.4 Legal Requirements We may disclose your information if required by law or in good faith belief that such action is necessary to: Comply with legal obligations or lawful requests Protect our rights, property, or safety or that of our users or the public Detect, prevent, or investigate fraud, security, or technical issues 6. International Data Transfers Your information may be transferred to and processed in countries outside your country of residence, which may have different data protection laws. Where required by law, we implement appropriate safeguards (such as standard contractual clauses) to protect your personal data during such transfers. 7. Data Retention We retain personal data for as long as reasonably necessary to: Provide and maintain the Service Comply with our legal obligations Resolve disputes and enforce our agreements Support our legitimate business interests (for example, improving and securing the Service) Document uploads (leases, reconciliations, and related analysis data) may be retained for as long as your account is active or as otherwise configured in the Service. You may request deletion of certain data, subject to our legal obligations and technical constraints. 8. Security We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. Harvey+1 9. Your Rights and Choices Depending on your jurisdiction, you may have rights regarding your personal data, including: The right to access the personal data we hold about you The right to request correction of inaccurate or incomplete data The right to request deletion of your data (subject to legal obligations) The right to object to or restrict certain processing The right to data portability The right to withdraw consent where processing is based on consent To exercise these rights, please contact us at the email address below. We may request additional information to verify your identity before fulfilling your request. 10. Children’s Privacy The Service is not directed to children under the age of 18, and we do not knowingly collect personal data from children under 18. If you believe that a child has provided us with personal data, please contact us, and we will take steps to delete such information. 11. Third-Party Links The Service may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party sites or services you visit. 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. If we make material changes, we may provide additional notice (for example, via email or in-app). Your continued use of the Service after changes become effective constitutes your acceptance of the updated Privacy Policy. 13. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: SimpLease [Your legal entity name] [Address] [Email address] 14. Cookies and Tracking Technologies SimpLease uses cookies and similar technologies (“Cookies”) to operate the Service, remember your preferences, secure your session, and understand how users interact with the platform. 14.1 What Are Cookies? Cookies are small text files that are stored on your device when you visit a website or use an application. Cookies help websites function properly and improve the user experience. 14.2 Types of Cookies We Use a) Essential Cookies These Cookies are required to operate the Service. They enable basic functions such as page navigation, secure login sessions, and maintaining your authentication state. Examples: Session cookies Security/authentication cookies Without these Cookies, the Service may not function properly. b) Performance & Analytics Cookies These Cookies help us understand how you use the Service so we can improve functionality and overall experience. Examples: Page views and feature usage Error logs Aggregate usage metrics We may use privacy-respecting analytics providers that do not identify individual users unless legally required. c) Preference Cookies These Cookies remember your settings and preferences (e.g., country, interface settings, last opened property) to improve your experience. d) Marketing/Third-Party Cookies SimpLease does not currently use advertising Cookies. If this changes, we will update this Privacy Policy and obtain consent where required by law. 14.3 Managing Cookies You can control or delete Cookies through your browser settings. Some Cookies are essential, and blocking them may impact your ability to use the Service. Most browsers allow you to: block Cookies, clear existing Cookies, allow Cookies for trusted websites only. If required by law in your jurisdiction (e.g., the EU/UK under GDPR), we will present a Cookie notice or consent banner when you first visit the website. 14.4 Do Not Track Your browser may send “Do Not Track” signals. Our Service does not currently respond to these signals, as there is no industry-standard method for handling them.